Home • P.O. Box 6234, Folsom CA 95763 • Phone: 916-817-2533 • info@allvirtualhomes.com
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FAQs:
Q: How do I order a virtual tour? A: It's easy, just go to our order form page, fill it out, hit the submit button and leave the rest to us. Q: What areas do you serve? A: Greater Sacramento area, and parts of El Dorado and Placer County. Q: Do I need any special equipment or software? A: No, we are a full-service company. We provide the equipment, the photographer and the technical knowledge to get your virtual tours and still shots online. Q: Do I need a web site? A: No, allvirtualhomes.com hosts the virtual tours on their own servers and can provide links to the virtual tours for use on MLS and other sites like Realtor.com. Q: Do I have to be a techie or know much about the web? A: No, allvirtualhomes.com offers a variety of service packages that include uploading photos and links to various websites for you. Q: What is the turn around time...when will I be able to view the virtual tour? A: 24-48 hours after the tours and photos are taken. Q: What if I already have a web site? A: That's okay, allvirtualhomes.com can either email the photos and virtual tour link to the webmaster or put the information on your site for you. Q: What condition does the property need to be in? A: The property should be ready to be shot before the photographer arrives. It should be as clean as if for a showing. Please remove or hide anything you don't want photographed, such as toys, trash cans, etc. All lights should be on and ceiling fans off. Q: What if the appointment is cancelled or missed? A: If you cancel or miss a scheduled appointment, without 24 hours notice, there is a $35 cancellation fee. The photographer will only wait up to 15 minutes after the scheduled appointment time. If you have a question that did not get answered here, email allvirtualhomes.com directly. |